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How funzcity Handles Your Personal Information

Your privacy matters here. This page explains exactly what data funzcity collects when you open an account, how we use it, and what choices you have — including how your PayPal, Venmo, or Play+ activity ties into your account profile.

Account data transparencyPayPal, Venmo, Play+ contextYour right to request changesUS-based privacy practicesSecure data handling

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PRIVACY CONTACT

Reach Our Privacy Team Directly

Have a question about your data or need to submit a formal request? Our privacy team handles account-data inquiries separately from general customer support. Whether you're asking about what we store, requesting a data correction, or flagging a concern about how your PayPal or Venmo details are held, you can reach us through any of the channels below.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Data security at funzcity is built around four areas: how we store your details, how long we keep them, how cookies work on your device, and who inside our organization can access your account records. Each of these is set up to limit exposure and give you clear options for review or removal where the law allows it.

Account Security

Your login credentials and payment-method tokens — including those tied to PayPal or Venmo — are stored using encryption. We never store full card or wallet numbers in plain text inside your account profile.

Cookie Management

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can turn off non-essential cookies at any time through your browser or the in-app cookie settings panel.

Data Retention

Account data is kept for as long as your account is active and for the period required under applicable financial and state regulations after closure. You can request early deletion of non-required data through the privacy email.

Access Controls

Only staff with a verified business need can access your personal records — support agents see only what's required to resolve your request. Identity documents uploaded for verification are handled separately from general account data.

What We Collect and Why We Collect It

funzcity Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

When you open a funzcity account, we collect the information needed to verify your identity and process transactions — your name, email address, date of birth, and payment details linked to methods like PayPal, Venmo, or Play+. We use this data to maintain your account wallet,

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process payouts, and meet the identity-verification requirements that apply in eligible states. We do not sell your personal information to third parties for advertising. Transaction data connected to your Play+ prepaid card or PayPal account is stored only as long as legally required for financial recordkeeping.
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Cookies and device identifiers help us remember your login state and keep the mobile experience consistent across sessions — you can manage cookie preferences through your browser settings. We may share data with licensed service providers who support account security, fraud prevention, and customer support —
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never for unrelated commercial purposes. If you believe any data we hold is inaccurate, you have the right to request a correction or deletion by contacting our privacy team directly. State-specific rights, including data-access requests, are honored in accordance with applicable law in the states where
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funzcity operates.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Common Questions About Your Privacy at funzcity

These are the questions we hear most often from people who want to understand what happens to their data after they open an account. If your question isn't covered here, reach us at privacy@funzcity.

We collect your name, email address, date of birth, and any payment-method details you add — like a linked PayPal account or Play+ card number. Identity documents may also be requested to meet verification requirements in your state.

We share data only with service providers that support account operations — fraud prevention, identity verification, and payment processing. We do not sell your personal information or share it for unrelated advertising purposes.

Email privacy@funzcity from the address linked to your account and request a data summary. We'll respond within the timeframe required by applicable law in your state, typically within 30 to 45 days.

Yes. Submit a deletion request via privacy@funzcity or through Settings > Help > Privacy Request on mobile. Some records — like transaction history tied to your Play+ or Venmo activity — must be retained for the legally required period even after deletion.

Session cookies keep you logged in; analytics cookies help us improve the lobby experience. Non-essential cookies can be disabled through your browser settings or the cookie panel inside the funzcity app at any time.

Reach our privacy team directly at privacy@funzcity. If your concern isn't resolved, you may also contact the relevant state data-protection authority in the state where you hold your account, where applicable law provides that right.

Reference

Privacy Policy

Access may be available only in states where local law permits.

InfoLegal Infofunzcity Banking Guide Appfunzcity App

How funzcity Handles Your Personal Information

Reach Our Privacy Team Directly

How We Protect and Manage Your Information

Account Security

Cookie Management

Data Retention

Access Controls

Common Questions About Your Privacy at funzcity

01 What personal data does funzcity collect when I open an account?

02 Does funzcity share my data with third parties?

03 How can I request a copy of the data funzcity holds on me?

04 Can I ask funzcity to delete my account and personal data?

05 How does funzcity use cookies, and can I turn them off?

06 Who should I contact if I think funzcity is misusing my personal data?

Privacy Policy

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