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What Our Legal Terms Mean for Your Account

funzcity operates under a framework of terms, privacy commitments, and cookie policies that govern every account — from how you sign up to how your data is stored. Access to our platform depends on state law and is available only where local law permits.

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funzcity What Our Legal Terms Mean for Your Account
ACCOUNT SECURITY STANDARDS

How funzcity Handles Data, Cookies, and Account Access

Every account is protected by SSL encryption across all pages of funzcity — this includes the registration form, login flow, and the payment screens where you link PayPal, Venmo, or Play+. We store the minimum personal data required by law and do not retain payment credentials directly; those are handled by the payment processor. You have the right to request access to your stored data, correct inaccuracies, or ask for deletion in states where that right applies under local privacy law.

Data Retention Policy We keep account data only as long as required by applicable state law or until your account is closed and the statutory retention period expires.
Cookie Controls Adjust or withdraw cookie consent at any time via the privacy settings panel — changes take effect on your next page load without needing to log out.
Account Security Two-step verification is available on all accounts. We strongly recommend enabling it in your security settings to protect your identity and payment methods.
Policy Update Notices Any update to our Terms or Privacy Policy is sent to your registered email at least 14 days before it takes effect, so you have time to review the changes.
LEGAL CONTACT PATHS

How to Reach Us About Policy Questions

If you have a question about our Terms of Use, Privacy Policy, or Cookie Policy, or if you want to request a copy of the data we hold on your account, you can reach our team through the channels below. For account-specific legal requests — like data deletion or a record of your transaction history — email is the fastest route. We respond to legal data requests within the timeframe required by applicable state law.

Email Support Send legal or privacy requests to our support address. Include your account username and the nature of your request so we can route it to the right team.
Live Chat For general policy questions that don't require document review, live chat connects you with our support team directly through the account portal.
Account Help Center The Help Center inside your account dashboard contains the current versions of all our policies, plus step-by-step instructions for submitting a data access request.

Common Legal Questions About Your Account

The questions below cover the legal topics we hear most — from what data we collect to how you can request its removal. If your question isn't here, reach us through live chat or email as described in the contact section above.

We collect your name, email address, date of birth, mailing address, and identity verification documents. Payment data from PayPal, Venmo, or Play+ is handled by the processor and not stored on our servers.

Yes. Submit a written data access request via email with your account username. We'll respond within the timeframe required by the privacy law applicable in your state.

Contact us by email or live chat to initiate account closure. We'll delete your personal data after the legally required retention period for transaction and identity records expires.

Access depends entirely on state law. If online casino or sportsbook activity is not permitted where you live, the platform will not be accessible to you. Check your state's current regulations.

Functional cookies keep your session active and remember your preferences. Analytics cookies track page-level behavior only — no personal identifiers are shared with third-party ad networks without your consent.

Transaction records are retained for the period required by applicable financial and state law. You can view your full account transaction history in the wallet section of your account dashboard.
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Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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